GDPR Policy
Last updated: April 2026
Oakom Digital is committed to handling personal data in line with the General Data Protection Regulation (GDPR). This page explains how we collect, use, protect, and respond to requests about personal data when you interact with our website or contact us about a project.
Data Controller
Oakom Digital acts as the data controller for personal data processed through this website. If you contact us, we will process your enquiry in order to respond and, where relevant, discuss a project or service relationship.
Data We Collect
We only collect the data you choose to share, such as your name, email address, company name, budget, and any information included in a contact form or message.
We may also collect limited technical data such as browser type, pages visited, referrer, and device information for security, analytics, and performance purposes.
How We Use The Data
- Responding to enquiries and project requests
- Creating proposals, scopes, and estimates
- Delivering services and communicating about your project
- Maintaining website security and performance
- Meeting legal and regulatory obligations
Why We Process Data
- To answer your questions and manage project enquiries
- To provide services you request from us
- To operate, secure, and improve this website
- To meet legal obligations and resolve disputes
Lawful Bases for Processing
- Consent - when you explicitly ask us to contact you or otherwise choose to provide information
- Contract - when processing is needed to discuss or deliver services
- Legal obligation - when we must retain data to comply with the law
- Legitimate interest - for security, analytics, and service improvements
Recipients And Transfers
We may use carefully selected service providers for hosting, analytics, communication, or operational support. They only receive the information needed to perform their role.
If personal data is transferred outside the UK, EEA, or your local jurisdiction, we take appropriate steps to ensure it remains protected in line with applicable data protection laws.
Your GDPR Rights
- Right to access your personal data
- Right to correct inaccurate or incomplete data
- Right to erase your data in certain circumstances
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time
How To Make A Request
To exercise your rights, please contact us and describe the request you would like us to handle. We may need to verify your identity before we respond.
Data Retention
We keep personal data only for as long as necessary to meet the purpose for which it was collected, unless a longer retention period is required by law.
Security
We use reasonable technical and organisational measures to reduce the risk of unauthorised access, loss, alteration, or misuse of personal data.
Sharing and Security
We do not sell personal data. When data is shared with trusted processors to operate the website or deliver services, it is handled under appropriate data protection agreements.
We do not knowingly collect personal data from children, and this website is intended for business users.
Contact
If you have a GDPR-related request or question, please contact us.
Complaints
If you are unhappy with how we have handled your personal data, you may also have the right to complain to your local data protection authority.